About Us


Jules and Teresa met in prison

What took us to prison was not a crime, but a deep and committed belief in the power of individuals to change and transform their life stories. So we spent a number of years coaching men, women and staff in prisons across the UK, as well as coaching families and young people in the community, as part of the charity Coaching Inside and Out.

Our desire to see people prosper, whatever their situation in life, means that Think Space continues to work with like-minded people to ask: What more can be done?​ Where can coaching go to truly transform people’s lives? How can we work together to have social impact through coaching?​ What are the partnerships, innovations or models that excite us?

Jules Roberts

Jules spent the first 25 years of her career working in senior roles in organisations developing strategy, delivering operational excellence and management development. As a Regional Director for Starbucks for the North of England & Scotland, Jules worked as part of the leadership team, delivering on the target of becoming profitable within the first five years of trading in the UK market. She is recognised for her skill in developing talent, achieving profit growth, increasing turnover / market share and her understanding of developing a connection between teams and the communities they were trading in, introducing Business in the Community to Starbucks UK.

Jules re-trained to become a Solution Focused Therapist and Professional Coach, working as a Clinical Lead for Health Assured delivering both coaching and therapy to directors, senior managers and other employees.

Jules is a founder member of Coaching Inside and Out and spent over seven years working in the criminal justice sector coaching women, men and staff in prisons and in their communities.

Jules has a BSc (Hons) in Professional Counselling Studies and a Postgraduate Certificate in Personal and Business Coaching. She has trained with Barefoot Coaching (2015) and Executive Coach Studio (2018). Jules is a Member of the BACP, BACP Coaching Division and an ACC Member of ICF.

Teresa Wilson

Teresa has a BA (Hons) English Literature and Language and worked in publishing before settling on a career in community development. She co-developed a ‘Community Reporter’ programme, delivering training across the UK and Europe, and went on to co-develop a social licence package of the same programme, managing the licensee network of partners as diverse as Local Authorities, Universities and Social Enterprises. 

Teresa has managed evaluation and dissemination deliverables on several European-funded projects, as well as working alongside partners from MMU and Goldsmiths University on evaluation and social impact projects.

Since becoming self-employed, Teresa has worked as Head of Operations for Coaching Inside and Out and spent five years coaching in men and women’s prisons, as well as coaching vulnerable young people and their families who were at risk of offending in the community.

She has completed coaching training with Centre for Coaching (Certificate in Cognitive Behavioural Coaching, 2012), Animas Centre for Coaching (Diploma in Transformational Coaching, 2016; Certificate in Group Coaching & Facilitation, 2016), Time to Think (Thinking Partnership, 2016) and Executive Coach Studio (Diploma in Team Coaching Mastery, 2018). She is a member of the ICF.

Associates and Collaborations

At Think Space, we are passionate about the value of relationship, collaboration and flexibility. That’s why we have a network of like-minded coaches we can draw from to deliver work alongside us.


Whether that’s to add some speciality to your programme (e.g. NLP, neuroscience) or to bring additional coaches into play to complete an organisational away-day, we’ve got it covered.


Our associates share our values along with our commitment to on-going personal and professional development.

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Photography credit, Lee Baxter